Fair and transparent billing service partner
Find a plan that matches your need. Get a straight forward price. Enter a trusting relationship
Essentials Plan
2.5%
of collections
- Mobile app
- Practice Mgmt app
- Charge entry
- Claims scrubber
- Claim filing - Electronic
- Claim filing - Paper
- Remit posting - Electronic
- Remit posting - Manual
- Appeals - Level 1
- Insurance calls - Outbound
- Onboarding Specialist
Turn around time
Under 1 week
Support
Minimum spend
$500/month
Enhanced Plan
4%
of collections
- Billing software
- Clearinghouse services
- Appointment reminders
- Eligibility Verification
- Appeals - Level 2
- Patient statements x 2
- Patient Calls - Inbound
- Patient payment - Online
Turn around time
<72 hours
Support
Phone
SMSMinimum spend
$750/month
Premium Plan
5%
of collections
- Review requests
- Cost estimation
- Prior Authorization
- Appeals - Level 3
- Pull facility facesheets
- Deposit processing
- Bank reconciliation
- Specialty coders
- Coding Audits
- Dunning letters
- Pre Collection Attempt
- Custom reports
- New Opportunity Analysis
Turn around time
<24 hours
Support
Account Manager **
** requires $5000 spendMinimum spend
$1,000/month
| Features | Essentials Plan | Enhanced Plan | Premium Plan | |
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Billing Services Choose a plan that matches exactly what you need from your billing company. |
Charge entry We will pull charges from your EMR software. Or from a charge capture software. Or fax or email us your charges. |
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| Claim scrubbing We scrub your claims before submission to maximize clean claim submission rate. |
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| Claim filing After scrubbing, we submit most claims electronically. We also submit paper claims when needed. |
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| Remit posting We post payments whether it is received electronically or on paper |
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| Receivable management We check the status of all unpaid claims. We also call to understand the fix any denials or resubmissions. |
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| Claims appeals A systematic approach to appeal claims with a skilled AR team. We offer different plans to match what your needs. |
Appeals x 1 | Appeals x 1 | Appeals x 1 | |
| Patient statements Consistent efforts are required to collect on those unpaid patient balances. This comes standard with Enhanced and Premium plans. |
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Software Integrated software that works cohesively, giving you real-time, actionable information |
Mobile App for busy providers Take your practice with you anywhere you go. Monitor your revenue with Reporting module. Pull up patient history anytime. Rounding module for facility-based providers to capture charges. |
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| Effortless appointment management Give your frontdesk effortless appointment management tools. Patient engagement tool built in to reduce phone calls. |
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| Billing software to maximize revenue Primrose perfected their billing software over the 15 years to maximize your revenue. View details on any claims with a single click. |
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| Transparent reporting with dashboard Specific reports and graphs to understand how your practice is performing. Easily export data for additional analysis. |
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| Patient satisfaction with online payments Improve balance collection with a simple online payment option. |
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Previsit Services Keep your front desk humming while maximizing patient collection and improving client satisfaction. |
Reduce no-shows with reminders We send automated SMS reminders to reduce no-shows. We also allow patients to manage their own appointments & reduces calls to your frontdesk. |
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| Verify eligibility to reduce denials Avoid costly wrong insurance denials with eligibility verifications. Know your patient copays and deductibles. |
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| Build 5-star Google Reviews It is vital for your practice to build a stellar digital reputation. We remind patients to leave a reminder after their appointment to dramatically increase your Google reviews |
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| Know exact amount to collect from patients We estimate what the patient will owe at the time of the visit giving the frontdesk staff the confidence to collect. |
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| Eliminate risk of prior authorizations We get prior authorization for your expensive tests, procedures and surgeries. Free up an average of 16 hours spent on getting prior authorizations. |
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Premium Services Gold standard service and white glove account handling. |
Lock box services We accept all paper remits on your behalf, scan, index and process them. |
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| Facesheets & medical records pulls We reach out to your facilities and pull face sheets and medical records on your behalf. |
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| MIPS submission We collect quality metrics and submit MIPS data on your behalf. |
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| Deposit processing Avoid long lines at the bank to deposit checks. We process and deposit them directly in your bank account. |
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| Bank reconciliation We reconcile our collections with your bank account to ensure every penny is accounted for. We track and get unmatched checks reissued. |
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| Specialty coders Maximize reimbursement with coders that specialize in your specialty. We also perform quarterly audits and give feedback on your providers. |
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| Improve patient collection Turn on dunning and pre collection features when you need it. |
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| Custom reports Get up to two custom reports yearly at no additional cost. |
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| New opportunity analysis Our account managers analyze your account to identify new revenue opportunities. |
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| Turn around Time | Claim submission timeline Choose a plan to match how quickly you need claims filed. |
<1 week | <72 hrs | <24 hrs |
| Support | Support Choose a plan that match the level of support you need. |
EmailTickets | Phone SMS | Account Manager** |
| Minimums | Monthly Minimum Spend Know the monthly minimum spend required for each plan |
$500 | $750 | $1,000 |
Managing your practice should not be difficult
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