Claim Denial – M8

Introduction

As far as documentation and coding are concerned, it is highly important for a medical billing professional to pay deep attention to detail. By using the proper codes, healthcare providers will be able to receive appropriate reimbursements for the services they provide. To help insurance companies and Medicare make the best price-setting decisions, the M-codes are important codes that are needed.

This article focuses on the M8 modifier—a unique code that impacts reimbursement for blood gas tests when claims are submitted. For billing specialists and healthcare providers involved in respiratory care, Durable Medical Equipment (DME), and oxygen therapy, a solid understanding of the M8 modifier is essential.

What is M8?

The M8 modifier carries a specific meaning in medical billing: “We do not accept blood gas test results when the test was conducted by a medical supplier or taken while the patient is on oxygen.”

This straightforward definition has important implications for healthcare providers and DME suppliers. Insurance companies and Medicare use the M8 modifier when the claims get rejected. This includes blood gas test results obtained from unauthorized sources or under conditions that may compromise their accuracy.

Why Does M8 Exist?

Blood gas tests measure oxygen and carbon dioxide levels in the blood, providing the necessary information about a patient’s respiratory function. These tests help determine whether a patient needs supplemental oxygen and what level of oxygen therapy might be appropriate.

Insurance companies and Medicare created the M8 modifier to ensure they only pay for oxygen therapy based on accurate, unbiased test results.

For these test results to be reliable, they must be:

  1. Conducted by qualified healthcare professionals
  2. Performed in appropriate clinical settings
  3. Done when the patient is breathing room air (not receiving supplemental oxygen)

Where M8 Typically Applies

Setting

Why M8 Might Apply

DME supplier locations

Potential conflict of interest (suppliers might benefit from prescribing oxygen)

Home healthcare visits

Tests might be done while patient remains on existing oxygen therapy

Non-laboratory settings

Lack of proper testing equipment or conditions

Mobile testing services

Concerns about quality control and proper procedures

Billing Challenges & Denials

When providers or billing specialists don’t properly understand M8, various problems can occur:

Common Billing Issues

  1. Submission of test results from ineligible sources
    • Tests performed by oxygen suppliers
    • Tests done in non-clinical settings
    • Results from unqualified personnel
  2. Inadequate documentation
    • No clear record shows the patient was off oxygen during testing.
    • Missing information about who performed the test
    • Incomplete details about testing conditions
  3. Timing problems
    • Tests performed too soon after removing oxygen
    • No documentation of how long oxygen was discontinued before testing

Impact of M8 Denials

When claims trigger an M8 denial, several consequences follow:

  • Delayed reimbursement for services and equipment
  • Additional administrative work to appeal or resubmit claims
  • Potential need for patients to undergo repeat testing
  • Strain on patient-provider relationships
  • Possible interruptions in needed oxygen therapy

Who Can Perform Accepted Blood Gas Tests?

Understanding who can perform blood gas tests that won’t trigger M8 denials is essential:

Approved Sources

Non-Approved Sources

Hospital laboratories

DME suppliers

Independent clinical laboratories

Home medical equipment companies

Physician’s offices with proper equipment

Testing while patient is on supplemental oxygen

Pulmonary function labs

Mobile testing units affiliated with suppliers

Solutions and Best Practices

Various steps can be taken by healthcare providers and billing specialists  to avoid M8 denials:

1. Verify Test Sources and Conditions

Before submitting claims for oxygen therapy based on blood gas results:

  • Certify that tests performed were approved by healthcare providers
  • Verify the testing facility is independent from DME suppliers
  • Make sure that documentation clearly states about the patient was not receiving oxygen during testing

2. Implement Staff Training

Create a training program that covers:

  • What the M8 Modifier Means and How It Affects Billing
  • Which blood gas test sources are accepted by insurers
  • Appropriate documentation requirements for testing conditions
  • How to assess M8 issues before claim submission

3. Use a Documentation Checklist

Develop a simple checklist that includes:

  • Test performed by qualified healthcare professional
  • Testing location is an approved facility
  • Patient off oxygen for appropriate time before testing (typically 20-30 minutes)
  • Time off oxygen clearly documented
  • Testing conditions (room air) clearly noted
  • Name and credentials of person performing test recorded

4. Establish Relationships with Approved Testing Sources

Work closely with:

  • Independent laboratories
  • Hospital outpatient departments
  • Pulmonologist offices
  • Primary care providers with appropriate testing equipment as these relationships make sure that patients can easily access properly conducted tests that won’t trigger M8 denials.

Real-World Example

Case Study: Avoiding M8 Denials

Situation: Mrs. Garcia, a 68-year-old patient with COPD, needed to qualify for home oxygen therapy. Her DME supplier suggested performing a blood gas test during their home delivery visit while briefly removing her existing oxygen.

Problem: The claim was denied with an M8 modifier because:

  1. The test was conducted by the DME supplier.
  2. There was inadequate documentation about how long Mrs. Garcia was off oxygen.
  3. The testing environment wasn’t a clinical setting.

Solution: The provider took these steps:

  1. Scheduled Mrs. Garcia for blood gas testing at an independent pulmonary lab.
  2. Ensured she remained off supplemental oxygen for 30 minutes before testing.
  3. Obtained detailed documentation of testing conditions.
  4. Submitted a new claim with proper documentation.

Result: The new claim was approved without an M8 denial, and Mrs. Garcia received her needed oxygen therapy with proper coverage.

Lessons Learned:

  • Always use independent testing sources
  • Document oxygen status clearly
  • Keep detailed records of testing conditions
  • Educate patients about proper testing procedures

Important Documentation Elements

Documentation Element

What to 

Include

Why It 

Matters

Testing Personnel

Name, credentials, employer

Confirms qualified tester not affiliated with DME supplier

Testing 

Location

Facility name, address, type

Verifies appropriate clinical setting

Patient Oxygen Status

Time oxygen was removed, duration off oxygen

Proves test was done under room air conditions

Test 

Results

Full results including time, date, and room air notation

Provides complete clinical picture

Ordering Provider

Name of physician ordering the test

Shows medical necessity and proper ordering

Conclusion

Understanding the M8 modifier is essential for healthcare providers and billing specialists who deal with respiratory care and oxygen therapy services. By recognizing what triggers M8 denials—blood gas tests from medical suppliers or while patients are on oxygen—providers can take steps to ensure proper testing and documentation.

Key points to remember:

  • Blood gas tests must come from qualified, independent sources
  • Patients should be off oxygen for an appropriate period before testing
  • Clear documentation of testing conditions is essential
  • Working with approved testing facilities reduces denial risk

By initiating these best practices around blood gas testing and documentation, healthcare providers can help reduce claim denials, increase reimbursement rates, and make sure that patients receive proper and timely access to needed oxygen therapy.

Need Help With Medical Billing?

If your firm is facing any challenges with M8 denials or any other medical billing issues, our expert team can help. We give training, documentation tools, and billing support to make sure your claims are processed correctly without any issues or delays.

Contact us today for more information.

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