AI-Powered Practice Management Platform
Run your practice smarter with AI-powered practice management platform tools that takes care of scheduling, billing, and admin tasks.
Our Process Flow
Patient Journey & Engagement
- The patient journey begins with Patient Portal Access, where the patient logs into the portal or contacts the practice, and AI identifies the patient and retrieves their medical history.
- Next, Intelligent Scheduling uses AI to analyze provider availability, patient preferences, and scheduling constraints to book the appointment.
- Once an appointment is selected, Automated Verification is performed in real time to confirm insurance eligibility and benefits before finalizing the booking.
- Prior to the visit, Pre-Visit Automation sends patients reminders, necessary forms, and preparation instructions through their preferred communication method.
Clinical Visit & Documentation
- During the clinical visit, the process begins with the check-in, where AI validates insurance, updates demographic information, and prepares the clinical workflow.
- Throughout the visit, AI supports clinical documentation by assisting with note generation, providing coding suggestions, and checking for compliance in real time.
- Following the consultation, the system generates a treatment plan that includes patient education materials and schedules any necessary follow-up appointments.
- Additionally, AI manages prior authorizations, referrals, and prescription handling to support timely care and reduce administrative burden.
Billing & Revenue Cycle
- In the billing and revenue cycle phase, Automated Coding uses AI to analyze clinical documentation and assign accurate CPT and ICD-10 codes.
- Next, Claim Scrubbing is performed using deep learning algorithms to review claims for errors, compliance issues, and opportunities for optimization.
- Once verified, Claims Submission occurs where claims are submitted to the appropriate payers with real-time tracking and status monitoring.
- Finally, Payment Processing is handled by AI, which posts payments, manages denials, processes appeals, and improves collections.
Analytics & Optimization
- The final phase focuses on insight and improvement. Performance Analytics provides real-time analysis of practice performance, financial metrics, and operational efficiency.
- Predictive Insights use AI to identify trends, anticipate potential issues, and recommend strategies for ongoing improvement.
- Automated Reporting generates and delivers reports for compliance, performance review, and strategic planning to relevant stakeholders.
- Through Continuous Learning, AI algorithms learn from outcomes and refine processes over time to support better results and increased efficiency.
Features of Primrose AI
AI analyzes patient patterns and provider availability to optimize calendar management and reduce scheduling conflicts.
Smart notification system sends personalized reminders via SMS, email, or phone calls to minimize no-shows.
AI creates accurate medical coding and reduces errors that lead to claim denials.
Simplifies patient billing with online payment options and automated payment plan management.
Benefits of Primrose AI
Patients enjoy 24/7 access to scheduling, medical records, and communication tools, leading to higher satisfaction scores.
Real-time analytics provide actionable insights that help practice managers make smart business decisions about staffing, resource allocation, and growth strategies.
Automated compliance monitoring maintains adherence to healthcare regulations, reducing audit risks and potential penalties. HIPAA-compliant systems protect patient data while maintaining operational transparency.
AI-powered automation scales with practice growth, handling increased patient volumes without proportional increases in administrative overhead.
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Primrose is here to help you all the way
Enable the success of your practice. From day one, we make it easy to get up and running with Primrose. Once onboarded, our support team is ready to make sure that your success continues with our specialized services.