Smart Fax Management

Start automating your fax process. Incoming documents are analyzed, routed, and turned into tasks without manual sorting or delays.

Complete Fax Automation by Primrose

Clinical Document Processing

At Primrose, lab results are flagged for physician review, with abnormal values highlighted to help prioritize next steps. Referrals are processed for scheduling, with patient details automatically pulled from the fax. Discharge summaries are reviewed for key information and sent to the right care teams to keep everyone aligned.

Priority-Based Routing

At Primrose, urgent messages such as STAT orders and critical results are identified and routed without delay. Routine documents follow set workflows to keep daily operations on track. Administrative paperwork is directed to the right staff members, so nothing gets missed.

HIPAA Compliance Built-In

All faxes processed through Primrose are encrypted during transmission and while stored, keeping sensitive information protected at every stage. Every action taken on a document, including viewing or editing, is recorded in a complete audit trail. Access is controlled through role-based permissions, allowing only approved team members to handle specific documents.

Seamless Integration

Primrose connects directly with major electronic health record systems to keep patient information up to date. It also links with scheduling and billing systems to support practice management. Additionally, custom integrations can be created through APIs to fit your existing workflows.

Analytics & Reporting

Primrose provides tools to track processing times and measure efficiency improvements. It analyzes the volume of communications to reveal patterns and identify any bottlenecks. The system also monitors accuracy to help spot areas where performance can be improved.

Smart Task Management

Tasks are assigned automatically based on staff roles and availability. Urgent items are moved to the front of the queue to receive immediate attention. The system tracks follow-ups to make sure no important communications are overlooked.